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Prime Rheumatology

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Home > SMS Terms & Conditions

  1. SMS Consent Communication

    The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  2. Types of SMS Communications

    If you have consented to receive text messages from Prime Rheumatology, you may receive messages related to:

    • Appointment confirmations, reminders, and updates
    • Telemedicine access details and instructions
    • Patient portal login or account notifications
    • Medication or treatment reminders
    • Wellness product or resource updates
    • Important announcements or clinic updates (such as office hours or closures)
    • General inquiries
    • Latest franchise opportunities

    Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Rajat Bhatt at Richmond, TX on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Prime Rheumatology at any time.”

  3. Message Frequency

    Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week regarding your appointments, account status, or clinic updates and the latest franchise opportunities.

  4. Potential Fees for SMS Messaging

    Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  5. Opt-In Method

    You may opt in to receive SMS messages from Prime Rheumatology in the following ways:

    • Verbally, during a conversation with our staff
    • By submitting an online form
    • By filling out a paper form

  6. Opt-Out Method

    You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  7. Help

    If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.myprimerheumatology.com/rheumatology-contact-us.

    Additional Options:

    If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  8. Standard Messaging Disclosures

    • Message and data rates may apply.
    • You can opt out at any time by texting “STOP.”
    • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
    • Message frequency may vary.

    At Prime Rheumatology, we are committed to addressing your concerns and providing you with a satisfactory resolution. Please do not hesitate to reach out to us if you require further assistance or have any additional inquiries.